Learning OutcomesDemonstrate the attributes of an effective reference interview: listening/ inquiring, searching, and follow-up
Feel confident creating an effective search strategy
Identify appropriate query keywords and search language
Use SuperSearch as a discovery layer database
Effectively search and retrieve information via keyword and topic-based searches
Successfully evaluate results and revise search strategies
Know how and when to broaden and/or narrow a search strategy
Explain, encourage and provide additional or alternate sources
Communicate effectively and close the engagement in a timely and effective manner