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Research Help Training Program: Spring 2019

Documentation supporting the May-June 2019 research help training, as part of the Blended Service Desk Transition

Referral, Wrap- Up & Reflection

Instructor: Heather & Monica
Location: Classroom B
Date: Thursday, 18 June, 1:00-2:30

Session F Learning Outcome:

Assess when and what types of questions are best referred to another contact at the library, university, or elsewhere.
Integrate the topics covered in individual sessions into an overall understanding of research help approaches, strategies, and techniques.

Session F Agenda:

Link to Slides

1. Debrief from Session E

2. Discussion: When to Refer?

3. Practice: Real Past Assignments

3. Private Reflection

4. Discussion

5. Looking ahead: What's next?