By experiencing the library from the point of view of our patrons,
On Monday March 2nd, Brock Library will be participating in “Work Like a Patron Day (WLAP).” Officially established in 2008, by Brian Herzog, WLAP Day is a best practice for library staff from libraries of all kinds to better understand the needs and experiences of their users.
How can I participate? Here are a few examples:
*Need more ideas? We’ve got tons! (we’ll send a list of suggestions next week)
I’m busy March 2nd.
I don’t have time to dedicate a full day to this.
Read more about Work Like a Patron Day:
Step out of your comfort zone and try something you've never done before.