By experiencing the library from the point of view of our patrons, |
On Monday March 2nd, Brock Library will be participating in “Work Like a Patron Day (WLAP).” Officially established in 2008, by Brian Herzog, WLAP Day is a best practice for library staff from libraries of all kinds to better understand the needs and experiences of their users.
How can I participate? Here are a few examples:
*Need more ideas? We’ve got tons! (we’ll send a list of suggestions next week)
I’m busy March 2nd.
I don’t have time to dedicate a full day to this.
Sound Interesting?
Read more about Work Like a Patron Day:
http://www.open-shelf.ca/subjects/patron/
http://www.swissarmylibrarian.net/2008/10/07/work-like-a-patron-day/
http://www.libsuccess.org/Work_Like_A_Patron_Day
Step out of your comfort zone and try something you've never done before.
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