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Getting Started with Omni

Scans and Holds

Omni makes borrowing print materials from Brock and other libraries easy. Not only will you be able to search Brock Library's collection, but you can also view and borrow from the print collections of 18 partner university libraries across Ontario.

 

Request digital scan of chapter or article

Students, faculty and staff can access book chapters and journal articles from print-only sources by requesting a scan for delivery right to your email. There is no charge for this service. In order to comply with Brock’s Fair Dealing Policy, we can only provide scans of ‘short excerpts’: typically one chapter, one article, or 10% of a copyright-protected work.

Note: If you are a student looking for course readings, please refer to your Brightspace Course Readings list first before submitting a scan request.

 

To make a request:

  1. Login to your Omni account
  2. Search Omni for your item
  3. Under the Get It section, click on 'Request a Scan'
  4. Enter the details about the excerpt needed: chapter title OR which volume/ issue/ article title, etc.
  5. Check the acknowledgment statement
  6. Click 'SEND SCAN REQUEST'

 

Library staff will notify you by email when the scan is ready and include the download link.

You can expect your scan within 3-4 business days.

The link allows for 5 downloads, and expires after 30 days.

If your digitization request cannot be fulfilled, an email will be sent to notify you of that cancellation.  

Screen capture of Omni database showing the Request a Scan feature in an individual book's record.

 

 

Request physical item for pickup (hold)

A request (also known as a "hold") may be placed on a physical item in the Brock Library collection or at another Omni library.

Several categories of items (3-Hour Loan Course Readings, items from the Recreation Collection (ex.: board games, yoga kit), items from the Ask Us Desk Collection (ex.: whiteboard kits, calculators) , etc.) are not eligible for requests as they are high-demand items with short loan periods.

 

To make a request for an item in the Brock Library collection:

  1. Login to your Omni account
  2. Search Omni for your item
  3. If it is in our collection, it will show 'Available at:' (followed by the Brock Library location)
  4. Under the 'Get It' section, click on 'Request for Pickup' (if you do not see this option, ensure that you are logged in)
  5. Select your preferred pick-up location
  6. Click on 'SEND REQUEST'

After submitting the request you will receive a message indicating that your request has been sent.

Screen capture of Omni database showing the Request a Pickup feature for a physical book.

 

 

To make a request for an item located at another library:

  1. Login to your Omni account
  2. Search Omni for your item
  3. If the item is located at another Omni library, it will show 'Get it from another library'
  4. Under the 'How to get it' section, click on 'Get it from another library' (if you do not see this option, ensure that you are logged in)
  5. Select your preferred pick-up location
  6. Check the acknowledgment statement
  7. Click on 'SEND REQUEST'

 

 

Check your request status

  1. Login to your Omni account
  2. Click on your name in the navigation menu to view account options
  3. Click on 'My Requests'

If nothing is listed, you do not have any active requests.

Email libhelp@brocku.ca if you encounter any issues with sending a request.

 

Cancel a request

  1. Login to your Omni account
  2. Click on your name in the navigation menu to view account options.
  3. Click on 'My Requests'
  4. Find the request you wish to cancel and click 'X Cancel'
  5. Click on 'Cancel It' to confirm

 

Picking up your item

  • Once your request is ready, the item will be held at the pickup location for 7 days.
  • An email notice will be sent when the item is ready to be picked up. 
  • As a Brock University student, staff, or faculty member the pick-up location can be set to any OMNI sharing partner institution and will be loanable with your Brock ID card.  Please have this present when visiting any circulation desk. 
  • Faculty can request holds be delivered to their department. Please fill out this form should you be a faculty member looking to make use of this service.  
  • For other delivery options, please refer to our website here.