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User Experience (UX) Working Group

Self Check-Out Project

Self Check-Out Gets a Facelift  

 Modified colour contrast to improve readability.
 Updated images with higher resolution. 
 Removed or reduced text wherever possible to simplify instructions.
 Reworked Help page to follow a step by step process.
 Created new signage to direct users to the machine. 

Before & After

Before: Outdated image of library card.

After: Updated Image with Brock ID card. 

Before: Low Colour Contrast


Before: negative technical language



After: friendlier natural language




Before: Help Page

After: Step by Step instructions & images

Project Charter